Privacy Policy
1. Introduction
These terms and conditions govern the use of BALANCE products (“the Service”) provided by BALANCE Eco Ltd. (“BALANCE”). These include Balance in Business and Balance My Life among others. By accessing or using the Service, you agree to be bound by these terms and conditions. If you disagree with any part of these terms and conditions, you may not access the Service.
2. Use of the Service
- The Service is provided solely for your personal or internal business use, and you may not use it for any unlawful or unauthorised purpose.
- You must not attempt to gain unauthorised access to the Service or any related systems or networks.
- BALANCE reserves the right to refuse the Service, terminate accounts, or remove, or edit content in its sole discretion.
3. Pricing and Payment
- The price of the Service shall be as specified in the purchase order. Any additional charges must be approved in advance by the Buyer.
- Payment terms are net 30 days from the date of receipt of the Service, unless otherwise specified in the purchase order.
- Invoices must be submitted promptly after delivery or receipt of the Service, and must reference the corresponding purchase order number.
4. Purchase Protection
- -BALANCE warrants that the Service provided shall be of satisfactory quality, fit for their intended purpose, and conform to any specifications provided by you.
- You must promptly report any defects, discrepancies, or non-conformities discovered to BALANCE.
- BALANCE shall be responsible for remedying any defects or deficiencies in the Service, either through repair, replacement, or refund, at BALANCE’s discretion.
- You retain the right to seek recourse for damages or losses resulting from BALANCE’s failure to comply with the terms of the purchase.
5. Intellectual Property Rights
- All content, trademarks, and intellectual property rights related to the Service are owned by BALANCE or its licensors.
- You may not use, reproduce, modify, or distribute any content from the Service without the prior written consent of BALANCE.
- BALANCE grants you a non-exclusive license to use any intellectual property necessary for the intended purpose of the purchased Service.
6. Privacy Policy
Your use of the Service is subject to BALANCE’s Privacy Policy, which governs the collection and use of your personal information. By using the Service, you consent to the collection and use of your information as described in the Privacy Policy.
7. Limitation of Liability
- BALANCE shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Service.
- In no event shall the BALANCE’s total liability to you for all claims arising out of or relating to the Service exceed the amount paid by you, if any, for accessing or using the Service.
8. Termination
Either party may terminate the purchase order for material breach by the other party, subject to written notice and a reasonable opportunity to cure the breach.
9. Indemnification
You agree to indemnify and hold harmless BALANCE, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses arising out of or relating to your use of the Service or violation of these terms and conditions.
10. Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of England & Wales, without regard to its conflict of law provisions.
11. Acceptance of Purchase Order
- All purchase orders issued by the Buyer are subject to these terms and conditions. Acceptance of a purchase order constitutes acceptance of these terms and conditions by BALANCE.
- By proceeding with the purchase, you acknowledge having read, understood, and agreed to be bound by these terms and conditions.
12. Changes to Terms and Conditions
BALANCE reserves the right to modify or replace these terms and conditions at any time. Any changes will be effective immediately upon posting on the Service. Your continued use of the Service after any such changes constitutes acceptance of the modified terms and conditions.
13. Contact Information
If you have any questions about these terms and conditions, please contact us at info@balance.eco.
1. Cookie Policy:
Balance Eco Ltd. uses cookies in compliance with the UK Privacy and Electronic Communications Regulations (PECR) and the UK General Data Protection Regulation (UK GDPR). By continuing to browse our site, you consent to our use of cookies. Visitors are informed via a cookie banner about the types of cookies used, and they can manage preferences through our cookie settings. Essential cookies are required for website functionality, while others require explicit consent.
2. ESG (Environmental, Social, and Governance) Commitment:
Our ESG commitments comply with the UK Corporate Governance Code and UK-specific sustainability regulations. We incorporate environmental best practices into our operations, comply with UK climate change policies, and ensure ethical governance. Regular reviews and audits ensure that our initiatives align with UK law, including carbon reporting standards such as the Streamlined Energy and Carbon Reporting (SECR) framework.
3. Diversity and Inclusion:
At Balance Eco Ltd., our diversity and inclusion policy aligns with the Equality Act 2010 (UK), ensuring protection against discrimination in the workplace. We strive to build an inclusive environment where individuals are treated equally, regardless of characteristics such as age, disability, gender reassignment, race, religion or belief, sex, and sexual orientation. All employees are encouraged to voice concerns, and complaints are handled in accordance with UK employment law.
4. Modern Slavery Statement:
In compliance with the UK Modern Slavery Act 2015, Balance Eco Ltd. is committed to preventing all forms of modern slavery and human trafficking. We perform regular risk assessments and audits of our supply chain to ensure compliance with this law. Our Modern Slavery Statement is reviewed annually, and all suppliers must agree to uphold our zero-tolerance stance on forced labor, child labor, and trafficking.
5. Gender Pay Gap:
In line with the UK Equality Act 2010 (Gender Pay Gap Information) Regulations 2017, Balance Eco Ltd. is committed to transparency in reporting gender pay disparities. We publish our gender pay gap data annually to ensure compliance with UK legal requirements and work towards closing any gaps identified. Our policies focus on equal opportunities for promotion and pay across all genders.
6. Accessibility Policy (UK-compliant):
Balance Eco Ltd. complies with the UK Equality Act 2010 to ensure accessibility for individuals with disabilities. We regularly assess our services and products to ensure they are accessible to everyone. If users encounter difficulties, they are encouraged to contact us for support or reasonable adjustments as required under UK law.